Returns and Refunds Policy

Thank you for shopping at 40Count.

Products with factory defects, missing parts or other problems originating prior to shipment, we’re here to help.

Only defective products which fall under the category of non-perishable items can be returned within 15 days of the original purchase of the product. We ask that you report any product defects within 15days of your receiving your order. After 15 days 40Count will make every attempt to replace your product,
however charges may apply.

To be eligible for a return, please make sure that : The product is defective and was purchased in the last 15 days .

The product should be a non-perishable item.

The product is in its original packaging.

You have the receipt or proof of purchase.

You obtained a Return Merchandise Number (RMN) from us.

Products that do not meet the above criteria will not be considered for return.

Sea Food and Seed and any non-defective items that are sold on the site will not be applicable for return policy.

To obtain a Return Merchandise Number (RMN),

contact us:  By phone number:  +91 8074855926

By email:  customerservice@40count.com

Send the product with its original packing and the receipt or proof of purchase and the RMN number, along with a note indicating whether you want to  exchange the product (and if so, what other product you want to order) or a refund, to:  16/3/634 Rama Murthy Nagar, Nellore,  Andhra Pradesh 524002 INDIA

Shipping charges

Replacements for defective items are sent free of charge and we will cover any return shipping costs and the shipping of the replacement product. We will send you return instructions accordingly. Failure to return the defective product or failure to send pictures when we ask for them may result in delays and there may be a charge for the replacement item and we would all like to avoid this.

Damaged items

If you received a damaged product, please notify us immediately for assistance.

Sale items

Unfortunately, sale items cannot be refunded. Only defective items can be refunded.

Contact us

If you have any questions about our Returns and Refunds
Policy, please contact us:

By phone number: +91 8074855926

By email: customerservice@40count.com